Integrated Business Platform

Growing a business is hard.
Mari Works makes it easier.

Disconnected tools and data slow you down. Mari Works connects everything — and everyone — in one place to make growing a business easier than you think.

Mari Loyal®

  • Build lasting customer relationships with tiered rewards.
  • Automate retention campaigns based on behavior.

Makna.ai®

  • Build your custom AI agents.
  • Create your own automated workflows.

Mari Shop™

  • Create seamless online shopping experiences.
  • Personalize storefronts with loyalty data.

Mari Chat™

  • Connect with customers on channels they prefer.
  • Unified inbox for support and engagement.

Trusted by 300+ enterprises to drive growth and loyalty

Otomotive

Honda IndonesiaVinfast

FMCG

Sari RotiDanone Indonesia

Hospitality

Potato Head BaliArtotel

Financial

Bank Tabungan NegaraKredit Pintar

Health

MMC HospitalRKZ Surabaya
Specialized Ecosystem Solutions

Industry-Specific
Powerhouses

Scalable, data-driven engines designed to dominate specific verticals. Fully integrated with Mari Works to unify operations and customer experience.

Seamlessly integrates with Mari Loyal for unified customer profiles across all your business units.

Team collaboration
172+
Active Venues
283k+
Bookings
453+
Enterprise Clients
Loyalty-First Ecosystem

Loyalty at the Center of
Every Interaction.

Mari Loyal isn't just an add-on; it's the engine. Whether customers are shopping, booking events, or chatting on WhatsApp, every interaction feeds into a single unified profile.

Centralized Loyalty Hub

Mari Loyal acts as the brain, processing data from every touchpoint to trigger rewards in real-time.

Integrated Verticals

Specialized platforms plug directly into the ecosystem.

Unified Engagement

From POS transactions to Support Chat, every action is recognized and rewarded.

Enterprise AI Development

Supercharge Operations with Mari Works AI™

Our entire ecosystem is powered by advanced Artificial Intelligence. We don't just use AI; we build custom, sector-specific production-grade AI solutions that automate complex workflows and drive predictive insights for your business.

AI Solutions Ready For

Beauty & WellnessHealthcare OpsSmart RetailFinancial ServicesF&B
Chat Commerce
Active
Chat Commerce
✨ Upselling...
Healthcare Ops
Optimized
Healthcare Ops
Finance Ops
Auto-Reconcile
Finance Ops
Beauty & Wellness
Skin Analysis
Beauty & Wellness
Rec: Serum B
🧠

Measurable Business Impact

Real results from companies scaling with Mari Works ecosystem.

45%

More Engagement

Increase customer return rates through targeted loyalty programs across all channels

30%

Lower CAC

Reduce acquisition costs by maximizing the lifetime value of existing customers

60%

Faster Launch

Launch and manage omnichannel campaigns in minutes instead of weeks

100%

Revenue Transparency

Track ROI across all initiatives with real-time analytics and unified reporting

Make impossible growth feel impossibly easy, with Mari Works.